Let's get this party started!

Greetings to you all. My name is Nick Hernandez and I’m a Community Rep here at RealArcade and I’m here to talk about our coming update to the RealArcade service. There’s going to be a load of changes with this new version and I’ll be introducing you to each bell and whistle over the next few weeks. I’ll also be available to answer any questions or field any comments you might have regarding our new service. Seriously, go crazy.

I’ll start with just a summary of what we’re up to along with a little history.

First a little background, the short version. A few years ago some people here at Real decided that our RealArcade software was getting a little old. So we figured it was time to give our service a face-lift. We got together some programmers and designers and basically rebuilt the entire program from the ground up. The end result is so different and so much better than our original RealArcade we set up this blog to help present these changes to our customers.

The greatest of these changes is the transition from a downloaded piece of software to a completely web based service. The individual games will still be downloaded and played right from your computer but the service will be accessed through your web browser. The advantage is that our whole catalog will reside on our website instead of having to be downloaded each time you access the service. I know you’re excited to hear that! Also, we will be able to release updates with new games and features without needing to release a downloaded update. This will make future changes easier to implement and we can more readily adapt RealArcade to meet your needs. Wins all around!

The new web based service is just the framework though. We’ve also updated RealArcade to make it easier to use. We’ve made GamePass credits easier to manage. Also, we’ve made substantial cosmetic improvements. In addition, I’m sure you’ll be relieved to hear that GamePass itself is not changing at all. The service remains the same and you’ll still be able to access the games you’ve already purchased from the new site. You’ll just be accessing them in a much more attractive way with pretty floating widgets and gadgets and such.

That’s just a taste of the improvements we’ve made to RealArcade. There will be more tasty improvements to come in future installments. I might even be motivated enough to include some screenshots. Until then feel free to post any questions you have in our forums. I'll be cruising through there each day to help people get to know the new RealArcade.

Farewell fellow gamers!

(More) Changes Coming

Hi all,

Wanted to give you a quick update on the status of the new site and service. We're continuing to move forward, and we hope you'll like it as much as we do. Still have a few things to work out, but more and more users will be able to get to the new site/service soon.

On that note, we're also going to introduce a few process changes to this blog, as well. First, and more important, I've recruited some help from among our staff. Not quite final yet, but I'm very hopeful that there will be someone posting more frequent updates, etc., here soon.

Next, in an effort to streamline certain aspects of our communications with you, we're going to be directing comments about our posts to the Real message boards. We'll turn off comments here, but provide you with links back to message board threads. The main reason for that is that it gives us a better log of all your comments, and should help us be more responsive to your concerns.

Finally, I just wanted to say a quick thanks to those of you who've written and posted here. We as a company and myself personally really appreciate your loyalty and commitment to us, and want you to know that we're doing our best to incorporate all of your thoughts and feedback into our products and services.

On that note ... please post comments below with any questions/concerns.

Thanks,

Matt